In The Anatomy of Peace, The Arbinger Institute presents a conflict-resolution strategy that requires understanding the impact of viewing others in a warlike manner—as objects or barriers to overcome—and the importance of viewing others through a heart of peace—as people with authentic hopes, cares, needs, and fears. This understanding can provide insight into opposing points of view and ignite a true desire to help others. By adopting a heart of peace that is free from blame, justification, and internal warring, potential paths forward are illuminated, and a strategic framework for influencing others can be successfully deployed.
