Change is a necessary part of doing business, yet approximately 70 percent of change models fail even in organizations that appear to be well-prepared for success. In Leading Change, Paul Lawrence talks to change leaders from a range of backgrounds to find out what they have learned about the process, including methods that did--and did not--work. He discovered that the more people involved in the inception and subsequent stages of the change, the more likely it is to be effective. He introduces the emerging change model which, since it is continually evolving, means that success is always possible from some perspective.
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