Mass Career Customization

The path to success in the corporate world looks very different than in the past. Organizational structures have changed; they have become flatter, resulting in fewer management positions. Employees’ views about work-life balance have also changed, and people need varying degrees of job flexibility at different times of their lives. One potential solution to these challenges is for organizations to shift from a rigid corporate ladder for advancement to a corporate lattice where employees can move laterally and up and down over time. In Mass Career Customization, Cathleen Benko and Anne Weisberg describe why this model is better than traditional approaches, like flexible working arrangements, and discuss what steps companies can take to adopt the Mass Career Customization (MCC) framework.